Welcome to the Solid State Audio website
Your n°1 source for high-end audio equipment, cables and loudspeaker systems.
Welcome to the Solid State Audio website Your n°1 source for high-end audio equipment, cables and loudspeaker systems. |
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Order Form: |
For ordering products or information requests click below:
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Shipping Costs: |
Shipping costs Nederland |
Shipping costs EU and Europe |
Shipping costs Rest of the World |
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Payment: |
Payment methodes, we accept: Bank Transfer (international iban/swift)
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Terms and Conditons : |
Introduction
We maintain that, by confirming your order, you unreservedly accept our conditions of sale, having read them.
Please note that we practice a policy of continual review and reserve the right to change our terms and conditions at any time without notice.
Delivery Schedule
We deliver your order as soon as possible. We will normally send your order within 1-2 business days.
Returning Goods
We will not refund an item when a product has been specially ordered or custom made for you.
It is your responsibility to check your consignment, if any incorrect goods are supplied you must notify us within 24 hours of delivery.
After this period mistakes cannot be rectified.
Damaged Goods
In the unlikely event your order is damaged in transit please contact us immediately. Please retain the original packaging.
Availability of Goods
While all care is taken to ensure appropriate stock levels, all products and services are subject to availability and may be withdrawn at anytime without prior notice.
If we do not supply the goods for any reason you will be notified and any charges will be refunded.
If an item has been replaced by a manufacturer with an alternative we will supply this replacement. |
Warranty:
All goods purchased from Solid State Audio come with a 12 months limited warranty, unless otherwise specified.
TLS Audio products come with a 24 months limited warranty, unless otherwise specified.
Vacuum tubes have a 30 day limited warranty.
All goods are tested and examined by Solid State Audio before being shipped. |
Warranty conditions:
All goods purchased remain the property of Solid State Audio until full payments have been made.
Warranty period starts from invoice date.
Warranty includes interior parts and labour, except vacuum tubes.
Vacuum tubes are warranted for the original 30-day period only.
A photocopy of the original invoice and must be presented for any warranty claim.
Goods returned under warranty must be send in their original packaging.
Warranty does not cover any damages to other equipment used in conjunction with goods purchased from Solid State Audio.
Warranty does not cover any malfunction or failure resulting from accidental or improper use, unauthorized repairs and modifications.
Repaired products will continue their warranty from the original invoice date.
Warranty will be void if the Solid State Audio warranty seal is broken.
Warranty will be void if goods are found to have been tampered with.
Warranty does not cover any malfunction or failure resulting from neglect or use of incorrect parts.
All warranties have to be returned to Solid State Audio and all freight costs to and from Solid State Audio have to be prepaid by the customer.
If after testing, the returned product is found not to be faulty, all freight and labour costs will be charged to the customer.
If returned goods are found to have been tampered or modified, all freight and labour costs will be charged to the customer.
This Warranty is for the sole benefit of the original purchaser of the covered product and shall not be transferred to a subsequent purchaser of the product. |
Warranty procedures:
When you need to claim warranty on a faulty item, please contact us via email service@solidstate-audio.com and explain your problem. We will then either give suggestions to fix the problem or supply you with a Return Authorization Number (R/A number)
Products returned under warranty must be send in their original packaging.
Please enclose a photocopy of the original invoice and a short written description of the problem(s).
Insure and accept all liability for loss of or damage to your product during shipment to Solid State Audio and prepay all shipping charges. Return freight costs of repaired goods have to be prepaid by the customer.
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Contact: |
Contact us through the addresses below for ordering products, information or service requests;
© 2006-2008 Solid State Audio
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